Syntax & Stone
Infrastructure Case Studies The Firm Start a Project

Our Work

Results,
Not
Renderings.

Every engagement below is measured in business outcomes — not design awards. Revenue lifted, hours saved, leads compounded.

Selected engagements —

HVAC • Service Business

Harrington Climate Control

A family-owned HVAC business processing 40+ inbound calls per day. Every scheduling request was manual, every follow-up was forgotten. We rebuilt their entire intake pipeline with AI reception and automated dispatch routing.

82%
Reduction in inbound scheduling calls
$340K
Additional revenue captured in year one
24/7
AI reception — zero after-hours missed leads
6wks
Deployment timeline start to live

“We stopped losing jobs at 9pm the day we went live. I didn’t realize how much revenue was leaving through unanswered calls until Syntax & Stone showed us the data.”
— Jason H., Owner

Legal • Professional Services

Caldwell & Voss Legal

A boutique estate planning firm whose website hadn’t been touched since 2019. Referrals were strong but online inquiries were 90% unqualified. We rebuilt their digital presence, added AI intake with legal-scope filtering, and connected everything to a custom CRM dashboard.

3.4×
Increase in qualified consultation requests
91%
Reduction in unqualified intake submissions
$0
Additional admin staff hired post-launch
8wks
Full deployment including CRM & AI layer

“The difference between our old site and what Syntax & Stone built is not aesthetic — it’s structural. The leads coming in now are ready to retain us. That changes everything.”
— M. Caldwell, Managing Partner

Wellness • Health & Beauty

Vela Wellness Studio

A premium yoga and pilates studio running on phone bookings and social media DMs. Owner was spending 3 hours per day on manual scheduling. We built a conversion-optimized site, automated booking flow, and AI-powered follow-up sequences that tripled retention rates.

3h
Daily time recaptured by the owner
210%
Increase in online booking conversions
67%
Client retention lift via automated follow-up
4wks
From kick-off to fully automated studio

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